CTG55 Privacy Policy — Your Data is Safe With Us

Welcome to CTG55 — the trusted online gaming platform for millions of players across Bangladesh. Protecting your privacy is not just a policy for CTG55; it is our core commitment.

This Privacy Policy ("Policy") applies to the CTG55 website, app, and all related services. By using CTG55, you agree to this Privacy Policy. CTG55 may update this Policy at any time — you will be notified of any changes.

CTG55 believes transparency is the foundation of trust. That's why this privacy policy is written in plain, simple English — no complex legal jargon. The CTG55 support team is always ready to help with any questions you may have.

CTG55 collects certain information to deliver its services and provide a safe gaming experience. We only collect what's necessary — nothing more.

a) Directly collected information:

• Name, date of birth & nationality
• Mobile number & email address
• NID or Passport number (for identity verification)
• Payment method details (bKash, Nagad, Rocket numbers)
• Transaction history on CTG55

b) Automatically collected information:

• IP address and device type
• Browser type & operating system
• Browsing patterns and session duration on CTG55
• Information collected via cookies and tracking pixels
• Location data (only with your permission)

CTG55 uses collected data solely for specified purposes and never for unauthorized or unnecessary activities.

With your permission, CTG55 may occasionally send you information about new offers or promotions. You can opt out of these marketing communications at any time.

CTG55 does not sell your data to any third party. However, in limited circumstances, information may be shared with the following parties:

• Payment Providers: Registered payment gateways including bKash, Nagad, and Rocket — to process transactions.
• Identity Verification Services: Approved verification providers for the KYC process.
• Legal authorities: By court order or lawful request from a government authority.
• Security partners: Technology partner for fraud prevention and cyber attack protection.

All partners contracted with CTG55 are required to uphold the same privacy standards. CTG55 ensures that any partner found misusing your data faces immediate action.

CTG55 applies the highest industry-standard security measures to protect your data, with multiple layers of protection at every level.

CTG55 uses cookies to enhance your experience on the website. Cookies are small files stored in your browser that help CTG55 recognize you and remember your preferences.

Types of cookies used on CTG55:

• Essential Cookies: To maintain login sessions and security — ctg55 cannot function properly without these.
• Functional cookies: To remember your language preferences and settings.
• Analytics Cookies: To analyze and improve ctg55 site usage — no personal data involved.
• Marketing Cookies: To show you relevant offers based on your preferences — only with your consent.

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may prevent some features of CTG55 from working properly.

CTG55 does not retain your data longer than necessary. Each type of information has a defined retention period.

• Account information: For the duration of active account use and 5 years after closure (as required by legal obligations).
• Transaction records: 7 years (as required by financial regulatory guidelines).
• KYC Documents: 5 years or as required by law.
• Support conversations: 2 years.
• Marketing data: Deleted immediately upon withdrawal of consent.

Once the retention period expires, CTG55 permanently deletes your data using secure methods. This process is automated and regularly verified.

You have full control over your data on CTG55. In line with international data protection standards, CTG55 provides you with the following rights:

• Right to access your data: You can request to know what personal information CTG55 holds about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request CTG55 to delete your data under specific conditions.
• Right to Restrict Processing: You can restrict the use of your data for specific purposes.
• Data Portability: You can obtain a copy of your own data.
• Right to withdraw consent: You can withdraw consent for marketing or optional data use at any time.

To exercise these rights, contact CTG55 Support support@ctg55.bizEmail us at. ctg55 will respond within 30 days.

CTG55 is not intended for users under 18. CTG55 does not knowingly collect any information from minors.

• Age verification is mandatory at the time of registration.
• Through NID verification, CTG55 prevents minors from creating accounts.
• If any minor's data is collected by mistake, CTG55 deletes it immediately.

If a parent or guardian believes their child's information is held by CTG55, please contact us immediately support@ctg55.bizto let us know.

CTG55 may update this Privacy Policy from time to time. If changes are made, CTG55 will notify you via email or an in-platform notification.

• For significant changes, CTG55 will provide at least 30 days' notice in advance.
• Continued use of CTG55 after an updated Policy takes effect will be considered your acceptance of the new terms.
• If you do not agree to the updated Policy, you may close your CTG55 account.

The date of the latest update is always shown on this page. A history of CTG55's Privacy Policy is available from our support team.

For any questions or concerns about ctg55's privacy policy, please reach out to our Data Privacy Team.

• Email: support@ctg55.biz
• Live Chat: Available directly on the ctg55 platform
• Response time: within 24 hours (usually faster)

CTG55 takes every privacy-related request seriously and handles it with full transparency.